How ViewFlow Works

ViewFlow connects to the lead sources agents already use and automates the response and follow-up workflow inside WhatsApp.

Step 1: Lead arrives

A buyer submits an enquiry via Facebook Lead Ads, or an agent manually enters a lead from a Property24 enquiry or any other source. ViewFlow captures it immediately.

Step 2: Instant WhatsApp response

Within seconds, the buyer receives a personalised WhatsApp message acknowledging their enquiry and offering a viewing booking link. The agent does not need to do anything.

Step 3: Automatic follow-up sequence

If the buyer does not book immediately, ViewFlow sends follow-up messages at set intervals over the next 48 hours. Each message includes a direct booking link and is personalised with the property address.

Step 4: Agent sees everything in the pipeline

Every lead, every WhatsApp message sent, every viewing booked — logged automatically in the ViewFlow pipeline. Agents see at a glance which leads are warm and which need attention.

Step 5: Viewing booked

When the buyer books through the link, the agent gets a notification and the event is added to the pipeline as a confirmed viewing. No phone call required, no back-and-forth on scheduling.